Smart-match automotive services (or appointment requests) with the appropriate technician booked in the right room.
Provide clients with a self-service portal to manage their appointments
Calendar
Effortless Scheduling and Management with Auto Shop Software
Simplify appointments and keep your team on track with auto shop management software
- Schedule automotive appointments by service type.
- View technician and resource availability at a glance.
- Access client profiles and vehicle information with ease.
Easy Scheduling & Tech Workflows
Quickly add appointments, set up recurring ones, and make changes with a simple drag-and-drop. View appointments by day, week, or team, and ensure real-time updates as technicians close appointments. Our auto repair shop management software ensures a smooth workflow for both technicians and customers.
Automatic Appointment Confirmation
Send timely email and text reminders with directions, vehicle forms, and personalized notes to reduce no-shows and enhance customer experience.
Quick-launch into Client History
Access client profiles, service history, forms, notes, and payment details directly from your calendar. Never miss a detail!
Manage Multiple Locations & Technicians
Manage multiple locations with dedicated calendars for each shop and technician. Customize "Book" buttons for different themes or languages.
Online Booking
Put Scheduling on Autopilot with Auto Shop Software
Yocale’s auto shop software automates your scheduling process. Fill your appointment book 24/7 with the most loved online scheduling experience. Let clients self-book with the right technician in just a few clicks, providing a tailored appointment experience. Our auto repair invoicing and scheduling software streamlines your operations for maximum efficiency.
Only offer certain services on Monday afternoons? Need more time for break changes? Our auto repair shop software lets you customize your schedule to match your shop’s needs.
Block time off so your calendar only shows when technicians and resources are available.
Trigger notifications via text, email and the calendar assistant so you can fill last-minute openings.
Reschedule with a single click.
Allow clients to book multiple appointments at once, like oil changes, tire rotations, and interior detail.
Save cards on file or accept deposits for built-in no-show protection and faster check-out.
Block time off so your calendar only shows when lawyers and resources are available.
Ask clients for vehicle details and photos before the appointment. Link forms to specific services and send them automatically, saving time and reducing errors.
Incorporate cancellation or other policies.
Require clients to complete and/or sign off on policies in order to complete their booking.
Reminders
Automated Appointment Reminders to Keep Your Auto Shop Running Smoothly
Send professional, automatic appointment reminders to clients via email and SMS. Increase attendance and reduce follow-up time, complete with directions, vehicle forms, and links to the self-serve portal.
Client Appointment Reminders
Reduce no-shows without any manual effort via automated email and SMS reminders.
Impress clients with directions, vehicle information forms to complete and personalized notes.
Clients will love the links to the self-serve option to reschedule, cancel and book future appointments 24/7.
Oil Changes and other Recurring Reminders
Book recurring appointments in advance (oil changes) at regular intervals.
Send automated reminders in advance of appointments.
Clients can reschedule or cancel all on their own.
CRM
Have Zero Customers Slip Through the Cracks
With smarter client management, you’ll have a 360-degree view of clients to deliver personalized experiences that keep them coming back. Exceed expectations and score profits with auto repair shop management software.
Client Profiles - Service History, Notes and More
Have a 360-degree view of clients at your fingertips. Store client details, appointment history, forms, documents, vehicle information, invoices/payment transactions, reminders, other documentation and more, accessible from anywhere you are, across any device. Plus, easily identify pending forms and unpaid or partially paid payments directly from each client’s record and follow up with a click. Unlimited storage.
Manage Outstanding Tasks
Easily identify pending forms and unpaid or partially paid payments directly from each client’s record. Plus, follow up with a click.
Track No-shows
Track no-shows/canceled appointments and tardiness at every appointment, which will influence a client’s trust score. Plus, see individual booking revenue.
Quick Client Authorizations
View a complete history of customer authorizations, including client comments and more.
Online Forms
Fast Estimates and Client Approvals
Generate estimates quickly and allow clients to approve them virtually.
Digitize the process with online forms linked to vehicle information for seamless send-out and filing.
Automate Send-Out
Trigger forms to be sent out depending upon the automotive service type and view completion status.
Plus, set rules like when forms get sent out or how they get filled (e.g. to new clients only) or make completion mandatory in order to complete the booking.
Fast Estimates (& Virtual Approval)
Quickly create estimates and get fast, virtual approval by signature for super fast approvals. Insert most commonly used jobs for even quicker estimates.
Digital Vehicle Inspections
Build trust by sharing marked-up photos of recommended services with clients.
Enable e-signatures for instant approvals, automatically saved to client profiles
Monitor Approval Status
Monitor status of approval of repairs from one single dashboard and follow-up on pending forms with a single click.
Before and After Photos
Create a form to record before and after photos for liability purposes.
Slick Ready-made Templates
Save time and quick-start by creating forms from ready-made templates. Pre-made forms can be further customized however you’d like, all with a simple drag and drop.
Payments
Auto Estimates & Invoices: Fast and Efficient Checkout
Simplify your payment process from start to finish with Yocale’s auto shop software. Generate accurate estimates, create invoices effortlessly, streamline final payments and access detailed reports to keep your auto repair shop operations on track.
Automatic Estimates
Spend less time on the phone by auto-generating estimates. Send them to clients with a single click.
Automatic Receipts & 1-Click Payments
Auto-generate receipts and process payments in a click – all from your Yocale smart calendar. Easily add additional items like retail products or ad-hoc services with a drag and drop and process with a click. Save cards on file for even faster future payments and/or to protect against last-minute cancellations or no-shows.
Upfront Payments
Protect against no-shows (and get paid faster) by accepting upfront payments during the online booking process. Or, email receipts with the pay button so clients can pay at their leisure.
Wholesale Rates & Sleek, Modern Hardware
Reduce payment processing fees by up to 67% with wholesale rates. Also accept payments on a range of industry-leading, reliable hardware with optional advanced reporting, inventory management and other add-ons.
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Online Payments
Streamline pick-up by allowing clients to pay online.
Daily Sales & Easy Reconciliation
See a daily invoice list to help reconcile your cash registry; customer, vehicle, invoice and payment data is kept together. Also track whether payments come through cash, Stripe, a physical card terminal or others.
Google Reserve
The Auto Industry’s Favorite Feature
Boost your bookings by up to 64% with Yocale’s auto shop software. Allow Google users to view your availability and book you straight from Google search and Maps.
Speed-boosting, 1-Click Booking
Allow clients to book appointments in a single click.
*Subject to Google approvals and terms and conditions*
A Mega Google Business Profile
Make your Google Business Profile stand out by allowing clients to book appointments straight from Google search and Google Maps.
Marketing
Built-in Marketing to Grow Your Auto Shop
Built-in marketing. Bring in more customers with zero effort
Google Bookings (RWG)
Increase your bookings by up to 86% and set yourself apart from the competition by adding a Google “Book” button to your Google My Business page. You’ll get booked straight from the biggest search engine in the world or via Google Maps, with new Google bookings placed right on your Yocale booking calendar.
An SEO-optimized Public Booking Page
Grow your online presence with an SEO-optimized web profile page on Yocale Marketplace that will bring you higher up in Google search results so clients find you online. If you’re just starting out, have your public profile booking page act as your own website!
“Book now” Buttons
Appear higher in Google search results by adding “Book Now” buttons to your website and booking links on your social media channels. Book buttons also make it easier for clients to book more appointments online and help fill your schedule 24/7.
Built-in Marketing & Packages
Display promos, communicate changes to hours or any other memo directly from the online booking screen. Plus, use forms to keep track of packages, discounts and special rates to keep clients coming back.
Automatic Reviews
Automatically request reviews after each appointment to build your online presence. You’ll get notified with the added flexibility to approve them before they’re live.
Related resources
FAQs auto shop software
What is auto shop software, and how can it benefit my business?
Auto shop software is an all-in-one solution for managing operations like scheduling, invoicing, and inventory tracking in an auto repair business. It improves efficiency, reduces errors, and saves time by automating administrative tasks. Businesses using such automotive service software often experience better customer satisfaction and streamlined workflows.
Can auto repair shop management software help with scheduling and invoicing?
Yes, auto repair shop management software simplifies both scheduling and invoicing:
Scheduling:
Automates appointment booking, sends reminders, and optimizes shop capacity.
Invoicing:
Generates accurate invoices, tracks payments, and reduces manual work.
This dual functionality ensures smoother operations and enhances productivity.
How do I choose the right automotive shop software for my business?
To choose the right automotive shop programs and software, consider these factors:
- What specific features does your shop need, such as inventory tracking or auto repair shop CRM tools?
- Does the software integrate with existing tools, like accounting systems?
- Is it scalable, user-friendly, and reliable?
Testing a free trial or demo is a smart way to evaluate whether the software aligns with your shop’s operations. Yocale offers a 21-day free trial, giving you ample time to explore the full range of features in its auto shop software before making a commitment.
What features should I look for in auto repair shop software?
Effective auto repair shop software should include essential features such as appointment scheduling, invoicing, inventory tracking, and reporting tools. Additionally, CRM capabilities to manage customer relationships and personalized service reminders are highly valuable.
Opt for software that combines these features seamlessly, like Yocale’s platform.
How does Yocale automotive scheduling software improve customer service?
Yocale’s automotive service appointment scheduling software improves customer service by providing 24/7 online booking, automated reminders, and real-time updates for customers. It ensures smoother communication, timely appointments, and a more convenient experience, resulting in higher customer satisfaction and retention.
Additionally, the auto repair appointment scheduler streamlines shop operations by reducing scheduling errors and optimizing staff time, allowing you to focus on delivering quality service.
Can auto repair shop CRM software help me retain customers?
Yes, CRM software plays a crucial role in retaining customers. It helps track service history, schedule follow-ups, and send personalized offers or reminders. With CRM features, you can foster stronger relationships, leading to improved loyalty and repeat business.
What are the benefits of using auto repair shop POS software in your business?
Yocale’s auto shop software includes powerful POS features that simplify payment processing while integrating with other essential features such as appointment scheduling, invoicing, and customer management. This streamlined approach improves operational efficiency, enhances the customer experience, and provides valuable insights into sales and business performance.